Shipping policy
Estimated Delivery Time
To get an accurate delivery estimate, visit the product page and enter your postcode under “When will I receive this item?”. Times may vary depending on stock, location, and shipping conditions.
Free Shipping
Every order qualifies for free standard shipping — no hidden charges, no surprises.
Express Shipping & Same-Day Delivery
Faster shipping options are available at checkout. Express and same-day delivery rates are calculated based on your location and product size.
Same-Day Dispatch
Orders placed before 12:00 PM (AEST/AEDT) on weekdays are dispatched the same day.
Order Tracking
Once dispatched, you'll receive tracking info via email. This may take up to 24 hours — check your spam folder if you don’t see it.
International Shipping
International orders may be subject to duties, taxes, and customs fees on arrival. These costs are the responsibility of the customer and not included in our shipping rates.
Important Notes
- Delays may occur due to stock, courier conditions, or other unforeseen factors.
- Tracking is guaranteed for orders above $50. For orders under $50, tracking is provided when available.
- All orders are packed with care and shipped promptly.
